PRIVACY STATEMENT
This confirms that Channel Consultants
(Channel) has adopted its privacy policy in accordance with the recommendations
of the TRUSTe Privacy Program. This
privacy statement discloses the privacy practices for Channel family of sites
including this one.
Channel is the sole owner of the information
collected on this site. We will not
sell, share, or rent this information to others in ways different from what is
disclosed in this statement. Channel
collects information from our users at several different points on our website.
Registration
In order to obtain access to all areas of this website, a user must first
complete the registration form. During
registration a user is required to give their contact information (such as name
and e-mail address). This
information is used to contact the user about the services on our site for which
they have expressed interest. It is
optional for the user to provide demographic information (such as income level
and gender), and unique identifiers (such as social security number), but
encouraged so we can provide a more personalized experience on our site.
Order
We request information from the user on our order form. Here a user must provide contact
information (like name and shipping address) and financial information (like
credit card number, expiration date). This
information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order,
this contact information is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user’s hard drive containing
information about the user. Usage
of a cookie is in no way linked to any personally identifiable information while
on our site. Once the user closes
their browser, the cookie simply terminates.
For instance, by setting a cookie on our site, the user would not have to
log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may
still use our site. The only
drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able
to participate in any of our Sweepstakes, Contests or monthly Drawings that take
place. Cookies can also enable us to track and target the interests of our users
to enhance the experience on our site.
Some of our business partners use cookies on
our site (for example, advertisers). However,
we have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s
movement, and gather broad demographic information for aggregate use. IP addresses are not linked to
personally identifiable information.
Sharing
We will share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can identify
any individual person.
We use an outside shipping company to ship
orders, and a credit card processing company to bill users for goods and
services. These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
We partner with another party to provide
specific services. When the user signs up for these services, we will share
names, or other contact information that is necessary for the third party to
provide these services.
These parties are not allowed to use
personally identifiable information except for the purpose of providing these
services.
Links
This web site contains links to other sites. Please be aware that we Channel
Consultants are not responsible for the privacy practices of such other sites. We encourage our users to be aware when
they leave our site and to read the privacy statements of each and every web
site that collects personally identifiable information. This privacy statement applies solely to
information collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and e-mail address.
Surveys & Contests
From time-to-time our site requests information from users via surveys or
contests. Participation in these
surveys or contests is completely voluntary and the user therefore has a choice
whether or not to disclose this information.
Information requested may include contact information (such as name and
shipping address), and demographic information (such as zip code, age level). Contact information will be used to
notify the winners and award prizes. Survey
information will be used for purposes of monitoring or improving the use and
satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about
our site, we ask them for the friend’s name and e-mail address. Channel Consultants will automatically
send the friend a one-time e-mail inviting them to visit the site. Channel Consultants stores this
information for the sole purpose of sending this one-time e-mail. The friend may contact Channel
Consultants by sending e-mail to webmaster@ChannelConsultatns.net
to request the removal of this information from their database.
Security
This website takes every precaution to protect our users’ information. When users submit sensitive information
via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
While we use SSL
encryption to protect sensitive information online, we also do everything in our
power to protect user-information off-line.
All of our users’ information, not just the sensitive information
mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific job (for
example, our billing clerk or a customer service representative) are granted
access to personally identifiable information.
Our employees must use password-protected screen-savers when they leave
their desk. When they return, they
must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept
up-to-date on our security and privacy practices.
Every quarter, as well as any time new policies are added, our employees
are notified and/or reminded about the importance we place on privacy, and what
they can do to ensure our customers’ information is protected. Finally, the servers that we store
personally identifiable information on are kept in a secure environment, behind
a locked cage.
If you have any
questions about the security at our website, you can send an e-mail to webmaster@ChannelConsultants.net.
Supplementation of Information
In order for this website to properly fulfill its obligation to our
customers, it is necessary for us to supplement the information we receive with
information from 3rd party sources.
In order for this
website to enhance its ability to tailor the site to an individual’s
preference, we combine information about the purchasing habits of users with
similar information from our partners to create a personalized user profile. When a user makes a purchase from either
of these two companies, the companies collect and share that purchase
information with us so we can tailor the site to our users’ preferences.
Special Offers
We send all new members a welcoming e-mail
to verify password and username. Established members will occasionally receive
information on products, services, special deals, and a newsletter. Out of
respect for the privacy of our users we present the option to not receive these
types of communications.
Site and Service Updates
We also send the user site and service
announcement updates. Members are not able to un-subscribe from service
announcements, which contain important information about the service. We
communicate with the user to provide requested services and in regards to issues
relating to their account via e-mail or phone.
Correction/Updating
Personal Information:
If a user’s personally identifiable
information changes (such as your zip code), or if a user no longer desires our
service, we will endeavor to provide a way to correct, update or remove that
user’s personal data provided to us. This
can usually be done by emailing our Customer Support.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their
information used for purposes not directly related to our site at the point
where we ask for the information. For
example, our order form has an ‘opt-out’ mechanism so users who buy a
product from us, but don’t want any marketing material, can keep their e-mail
address off of our lists.
Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line in the e-mail.
Users of our site are always notified when
their information is being collected by any outside parties. We do this so our users can make an
informed choice as to whether they should proceed with services that require an
outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our
Homepage so our users are always aware of what information we collect, how we
use it, and under circumstances, if any, we disclose it. If at any point we decide to use
personally identifiable information in a manner different from that stated at
the time it was collected, we will notify users by way of an e-mail. Users will have a choice as to whether
or not we use their information in this different manner. We will use
information in accordance with the privacy policy under which the information
was collected.
Milam County Info uses WebTrends Live
to analyze traffic to this web site. WebTrends Live does not create individual
profiles for visitors. Unlike some tracking services WebTrends Live does not
have a database of individual profiles for each visitor. WebTrends Live only
collects aggregate data. For more information about WebTrends Live privacy
policy, please click here.